Privacy Policy

Last updated: April 15, 2024

Transparency

We clearly explain what data we collect and why

Security

Your data is protected with industry-standard security

Your Rights

You control your personal information

At Atlas Insight Group Limited ("AIG"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, company name
  • Professional Information: Job title, industry, company size
  • Survey Responses: Answers to research questions and feedback
  • Demographic Information: Age range, geographic location, gender (when relevant to research)
  • Technical Information: IP address, browser type, device information

Automatically Collected Information

When you visit our website, we automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Cookies and tracking technologies
  • Usage patterns and preferences
  • Device and connection information

2. How We Use Your Information

We use your personal information for the following purposes:

  • Research and Analytics: Conduct market research studies and data analysis
  • Service Delivery: Provide our market research services and generate insights
  • Communication: Respond to inquiries and provide customer support
  • Improvement: Enhance our services and website functionality
  • Legal Compliance: Meet regulatory requirements and legal obligations
  • Marketing: Send relevant communications about our services (with your consent)

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: When you provide explicit consent for specific processing activities
  • Contractual Necessity: To perform our services under contract with you
  • Legitimate Interest: For business purposes that don't override your rights
  • Legal Obligation: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Clients: Aggregated, anonymized research data (never individual responses)
  • Service Providers: Third-party vendors who assist in our operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

Important Note:

We never sell individual personal data to third parties. All research data shared with clients is aggregated and anonymized to protect participant privacy.

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Strict access limitations based on job requirements
  • Regular Audits: Security assessments and vulnerability testing
  • Staff Training: Regular privacy and security training for employees
  • Secure Infrastructure: Industry-standard hosting and data centers

6. Data Retention

We retain your personal information for different periods depending on the purpose:

  • Contact Information: Until you opt-out or 3 years of inactivity
  • Survey Data: As required for research validity (typically 3-7 years)
  • Website Analytics: 25 months (standard for Google Analytics)
  • Legal Requirements: As required by applicable laws

7. Your Privacy Rights

You have the following rights regarding your personal data:

Access

Request copies of your personal data

Rectification

Correct inaccurate personal data

Erasure

Request deletion of your data

Portability

Receive your data in a structured format

Restriction

Limit how we process your data

Objection

Object to certain processing activities

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences or our cookie banner.

9. International Data Transfers

As a global market research company, we may transfer your data internationally. We ensure adequate protection through:

  • Adequacy decisions by relevant authorities
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Consent where appropriate

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

General Privacy Inquiries

Email: privacy@atlasinsightgroup.com

Phone: +1 (555) 123-4567

Response Time: 30 days

Data Protection Officer

Email: dpo@atlasinsightgroup.com

Address: [Company Address]

For GDPR-related requests

EU Representative: If you are in the European Union and have concerns about our data processing that we cannot resolve, you have the right to lodge a complaint with your local supervisory authority.